Friday, November 23, 2007
Nominet awarded the contract to run UK ENUM +44
As I can remember UK was the first country to get an ITU-T approved ENUM delegation for a trial (May 16th, 2002). It is really interesting what one can trial for more then 5 years.
Anyway, congratulations.
Friday, October 19, 2007
Skype goes Mobile
There is strangely no mention of WiFi, but 3 has a spare 3G network lying around. So what we have now is the iPhone with no 3G, the mysterious gPhone and now the "White Phone" with iSkoot, (and maybe 3GPP IMS VoIP in 3 years).
Skype's new cell phone will deliver mobile access to its service. The beleaguered carrier hopes to jump-start revenues overseas
by Bruce Meyerson
Bit by bit, big names in the computing world are barging into the cell-phone business. First came Apple's game-changing iPhone. Next came word that Google is creating its own software platform for a new breed of cell phones. Now Skype, which popularized free and cheap phone calls over the Internet, is set to launch a customized cell phone developed jointly with 3 Mobile, a wireless carrier in Europe, Asia, and Australia.
Code-named the "white phone," the Skype handset will be introduced by late October in Britain, Italy, Hong Kong, and Australia, and will reach 3's other five markets later, BusinessWeek has learned. There are no immediate plans to bring the device to North America, though the companies may try to license it to other carriers or sell versions straight to consumers for them to use on other networks.
Connecting with Skype Buddies
What may be most striking about the device is that it's being pushed by a mobile carrier at a time when most of the wireless industry is anxiously fighting to preserve its business model against a siege of new technologies and players. The major wireless carriers are fearful of upstart technologies that are slashing once-robust revenue streams from traditional home and office telephones, so they've made it impossible to use Internet phone services on most of their phones.
Indeed, Vonage (VG) and other providers of VoIP technology will have signed up more than 15 million U.S. homes and businesses by yearend, generating nearly $5 billion of revenue for 2007, says research firm TeleGeography. But on cell phones, VoIP is hard to find. "There are a lot of reasons why mobile VoIP has not yet taken off—and they differ by region," says Stephan Beckert, a TeleGeography analyst. "In the U.S., a key reason is that mobile operators are deliberately trying to keep their customers from being able to use it."
The Skype cell phone, developed with a software outfit named iSkoot, is equipped with multimedia capabilities and high-speed data for mobile Web browsing. But its most prominent feature is a big button right above the regular keypad to activate Skype's popular service for long-distance and international calls. A press on that button triggers an iSkoot-developed application that brings up a list of a user's Skype "buddies" and regular phone contacts. A click on any entry in that list dials the call.
Skype's Challenge: Turning Appeal into Profits
Skype is betting that easy mobile access to its service could spur more overseas call traffic, a revenue-producing business where growth has slumped sharply. Though Skype boasts 246 million accounts, only about one-quarter to one-third of those customers are thought to be regular users, and the vast majority of their calls are free. Skype has struggled to turn its popularity into profits since it was acquired two years ago by eBay, which recently acknowledged it overpaid by $1.4 billion for the business (BusinessWeek, 10/1/07).
Calls on the Skype cell phone will cost the same as on a computer or Skype cordless phone: free when speaking to other Skype users, pennies per minute when users dial regular phone numbers in most countries. 3 Mobile, owned by Hong Kong's Hutchison Whampoa (HUWHY) , won't charge extra to use the Skype feature. But customers will need to spend a certain amount per month for other services, such as regular mobile calls, ringtones, or text messaging.
A cheap international connection could prove to be a potent draw for wireless users. Currently, few mobile phone subscribers are willing to pay the quarters and dollars per minute charged by cellular companies for international calls. That means 3 Mobile is putting little international revenue at risk by moving to the Skype model. Another intriguing twist: Since eBay owns the online payment service PayPal, success with the Skype phone could provide a springboard for using a cell phone or other handheld device to pay for items, as if it's a charge or debit card. That's been an elusive goal for the wireless industry except in a handful of countries such as Japan and Korea.
A Tough Sell with Carriers
But even if it widens the path being carved by Apple and Google, the Skype phone is really more of a back-to-basics concept. The iPhone adds sleek Web browsing and the simplicity of an iPod music player to a phone. The gPhone (BusinessWeek, 9/13/07) seeks to bring Google's expertise, finding information and showing related ads, to a mobile handset. By contrast, the Skype phone is first and foremost about plain old phone calls.
Whatever the nature of these new services and phones, Apple, Skype, and even handset makers like Nokia (NOK) have found that it's difficult to get them into consumers' hands without the aid of mobile carriers—and their cooperation is rare. In the case of Internet calling, the industry's uneasiness has been especially palpable.
Mobile carriers such as AT&T specifically prohibit VoIP on their phones in their terms of service. Verizon and Sprint Nextel have battered Vonage with patent infringement suits (BusinessWeek, 9/27/07) that may have as much to do with nudging the Internet phone company toward bankruptcy as protecting their intellectual property. And earlier this year, one of the top U.S. cellular companies put a last-minute kibosh on a plan by iSkoot to announce that its Skype application worked on some of that carrier's handsets. The carrier told iSkoot it was still determining its policy toward not only Skype, but VoIP in general.
The arrival of the Skype phone is but the latest sign of evolution in wireless, and counter measures by the cellular carriers a ready reminder that there won't be a revolution any time soon.
Meyerson is Deputy Technology Editor for BusinessWeek.com.
Wednesday, April 18, 2007
UK OFCOM - Regulation of VoIP Services
I have to apologize, this is a bit late, but I was on vacation. UK Ofcom released on 29 March 2007 the Regulation of VoIP Services (Statement and publication of statutory notifications under section 48(1) of the Communications Act 2003 modifying General Conditions 14 and 18). A summary can be retrieved from Ofcoms webpage.
The ruling lays out a code of conduct with which VoIP providers must adhere. It does not take immediate steps to require emergency service (999) access. Instead, Ofcom plans to take another look at this area later this year and consult on whether, and how, emergency services calls access might be made a mandatory requirement in the VoIP world.
In addressing those objectives, Ofcom made the following two main regulatory proposals in its 2006 consultation:
- to modify General Condition(-3-) 14 (“GC 14”) requiring providers of Public Electronic Communication Services (to the extent it comprises the conveyance of speech, music or sounds) to comply with a code of practice (i.e. the Code on the provision by Service Providers of consumer information to Domestic and Small Business Customers for the provision of Services (“the Code”); and
- to modify the definition of a ‘Publicly Available Telephone Service’ (“PATS”) for the purposes of General Condition 18 (“GC 18”) so that only services available to the public for originating and receiving national and international calls and access to emergency services through a normal telephone number have the right to number portability under GC 18, with the only exception of Public Electronic Communications Services for only receiving calls.
Remark: The last bullet is Ofcom's trick to get out of the circular definition of PATS by declaring number portability a right and not an obligation ;-) IMO, since number portability is a no-brainer with VoIP and ENUM, this should not be linked.
In addition, the 2006 consultation set out a number of additional measures that are relevant to the application of the General Conditions of Entitlement (“GCs”) to providers of VoIP services, including:
- the discontinuance of Ofcom’s interim forbearance policy as set out in the 2004 consultation. This policy meant that Ofcom would forbear from enforcing obligations in the GCs applying to providers of PATS, so as to reduce any potential disincentive for VoIP providers offering access to emergency services to their customers;
- the withdrawal of the Essential Requirement Guidelines (and instead applying the ‘reasonably practicable’ test set out in General Condition 3 (“GC 3”) on a case-by-case basis); and
- the publication of draft guidance on the application of PATS obligations in the GCs to VoIP service providers to ensure that they meet their obligations.
The framework also explains Ofcom's current thinking on other VoIP related issues including naked DSL, net neutrality, approach to regulation of nomadic services and the European Framework Review.
Specifically, the new code of practice requires VoIP providers to make clear:
- whether or not the service includes access to emergency services;
- the extent to which the service depends on the user's home power supply;
- whether directory assistance, directory listings, access to the operator or the itemization of calls are available; and
- whether consumers will be able to keep their telephone number if they choose to switch providers at a later date.
Remark: This is ok, I just wonder if the second bullet is now also required for mobile phones.
If consumers choose to take up a service that does not offer access to emergency services or which depends on an external power supply, the code also requires VoIP providers to:
- secure the customer's positive acknowledgement of this at point of sale (by checking a box, for example);
- label the capability of the service, either in the form of a physical label for equipment or via information on the computer screen; and
- play an announcement each time a call to emergency services is attempted, reminding the caller that access is unavailable.
Recognizing that VoIP services have the potential to offer significant new benefits to consumers, including more competition and choice, lower prices and new services such as second lines and nomadic services, my first read suggests to me that Ofcom tried to strike a workable balance between promoting innovation and protecting traditional social goods.
By and large, I prefer Ofcoms's approach to VoIP to what I have seen in many other countries.
Labels: Regulation, VoIP
