Tuesday, August 31, 2004

Gartner predicts VoIP revolution despite cost barriers to adoption

Gartner predicts VoIP revolution despite cost barriers to adoption

Computerweekly.com
by Cliff Saran
Tuesday 31 August 2004

The cost of IP telephony is the number one factor holding back wider adoption of the technology, a Gartner survey has found.

Gartner has predicted that the convergence of voice and data network infrastructures is set to take off. But cost and political in-fighting between telecoms and network managers is holding back wider adoption, a survey of 200 businesses across in North America, UK, France and Germany has revealed.

'A primary inhibitor is that voice staff do not talk to network managers,' said Steve Blood, research vice-president at Gartner.

But this is set to change. Blood predicted that by 2008, 90% of all new corporate telephone systems will be IP-enabled. And as companies begin switching from existing Frame Relay networks to 2mbps MPLS networks, they now have sufficient bandwidth for IP telephony, Blood said.

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